Presence

I love flying Southwest Airlines, but I hate the line waiting; the mind games of figuring out when to get in line before the other passengers, sitting on the floor waiting to board, etc. Now Southwest is changing their boarding rules so that line waiting becomes unnecessary, which makes me happy.

For those unfamiliar with Southwest Airlines boarding procedure, when you check in (either online or at the airport) you are put into a group A, B or C. The A's board first, then B's, then C's. So when you get to the airport, even if you're an A, you could be behind thirty other people, which means it could take you a while to get off the plane, you might not get overhead space near your seat, or a window or aisle depending on your preference.

Now Southwest is dividing the A, B and C groups into smaller groups of about five, so you don't have to worry about getting in line well before boarding. The new system starts in San Antonio and will be going nationwide soon.

Of course, the best way to get a great seat on Southwest is still to wear an air cast. ;)